Privacy Policy

Thank you for visiting AudienceMojo.com. Your privacy is very important to us and we have created this Privacy Policy to let you know what information we collect when you visit our site, why we collect it, and how it is used.

By accessing the AudienceMojo website ("Site") you agree and acknowledge to be bound by this Privacy Policy (“Policy”). Your use of the AudienceMojo Site and any personal information you provide on the Site, remains subject to the terms of this Privacy Policy and our Terms of Use.

We reserve the right, at our sole discretion, to change, modify, add or delete portions of the Policy at any time without further notice. Your continued use of the Site after any such changes constitutes your acceptance of the new Policy. If you do not agree to abide by these or any future Policy, please do not use or access the Site. It is your responsibility to regularly check this Policy for any changes. The AudienceMojo Site and all related Services are provided by (or on behalf of), AudienceMojo, Inc., a Delaware corporation, and its corporate partners (collectively, "AudienceMojo”, “us”, “we”, “our”)

If you have any questions or comments about this Privacy Policy or about our use of your personally identifiable information, please contact us at hello@audiencemojo.com.

Information Collected

  • When you visit our web site, you may authorize us with the use of two types of information: (i) Information you knowingly choose to disclose that is collected on an individual basis, such as your social media profile information, comments, likes received on your social media content, etc.(ii) Web site use information collected on an aggregate basis as you and others browse our web site.
  • Information you give us. Examples include the following: your email address, your name, the type of accounts, e.g. business, individual etc. 

Our Use of Your Information

We use the information we gather on our website, whether personal or technical, for the purpose of operating and improving our positive user experience and delivering the products and services to better serve Instagram users and community at large. 

For example, with your Instagram information, we let you:

  • To send you a welcoming email and to contact you about your use of the Service; to respond to your emails, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our Service; to respond to customer support inquiries, for assistance with our Service development; and to inform you of updates to services from AudienceMojo that better meet your needs;
  • Generally, the information AudienceMojo collects from businesses users helps them to analyze their brand reach on Instagram, and who their audience are, how they interact with the businesses.
  • To request feedback and to enable us to develop, customize and improve the Service and our publications, products and services;
  • For other purposes about which we notify you.

Personally Identifiable Information

Generally, the information AudienceMojo collects helps us to communicate with you regarding content that you have submitted through the AudienceMojo. For instance, we may use your email address to provide you with an email to notify you of the performance statistics of your account.

When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Site and Services, and for the Site's technical administration.

We will not share, rent or sell your personally-identifiable information with any entity, except as set forth in our Data Release Policy below.

Cookies

As is true of most websites, we also use "cookie" technology to collect additional website usage data and to improve the Site and Services. A cookie is a small data file that we transfer to your computer's hard disk. We do not use cookies to collect personally identifiable information. We use Google Analytics to help analyze use of the Site. This analytical tool uses 'cookies' to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for this website. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visithttp://tools.google.com/dlpage/gaoptout. We will not (and will not allow any third party) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from the Site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither ourselves nor Google will link, or seek to link, an IP address with the identity of a computer user.

IP Address and Clickstream Data

Our server may collect data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that is automatically assigned to your computer by your Internet service provider whenever you're on the Internet. When you request pages from our Site, our servers may log your IP Address. Your IP Address is used to help identify your timezone so we can provide timezone dependant usage stats accordingly. We may gather demographic information about our customers as a whole, but does not include personally identifiable information. Our server may also record the referring page that linked you to us (e.g., another Web site or a search engine); the pages you visit on this Site; the Web site you visit after this Site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Site or a referral site; and other Web usage activity and data logged by our Web servers. In addition we may track the photos you like on our site to provide you with better service. We use this information for internal system administration, to help diagnose problems with our server, and to administer the Site. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may link this information with your personal information.

Any or all of these activities with regard to Site usage information may be performed on our behalf by our service providers, including, for example, our analytics vendor(s).

Data Release Policy

  • Our policy is to only release the data we collect in the following circumstances:
  • As required by law.
  • To designated third parties to resolve or investigate abuse complaints.
  • When the information is related to spiders or bots, usually when investigating technical issues.
  • For abusive users, we may release information to assist in attempting to block the abusive user or to complain to that user's Internet Service Provider.
  • If necessary to defend against legal claims.
  • When we deem it necessary to protect the property or rights of the user community, or this Site.

Service Providers

We may use third party partners to help operate the Site and deliver our features and Services, and may share your information with our affiliates, service providers and other third parties that provide products or Services for or through this Site or for our business (such as Web site or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf).

No Selling of Information

We will not sell, lease or give your personally identifiable information collected via this site (such as your email address) to third parties except as otherwise explicitly stated in this Policy.

Securing Your Information

AudienceMojo is very concerned about safeguarding the confidentiality of your personally identifiable information. Due to the inherent nature of the Internet as an open global communications vehicle, we make no guarantee as to the security of your information or that your information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

Phishing

It has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing”.

If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a Web site that does not seem to be affiliated with AudienceMojo, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at contact@AudienceMojo.com.

Third Party Links

Our Site or Services may contain links to third party websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Business Transfer

AudienceMojo regards its databases of customer information (including personal information) as a valuable asset. In the event that AudienceMojo is or substantially all of its assets are, acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, such databases containing personal information may be one of the transferred assets. In using the Services you consent to such transfer of your personal information.

Our Policy Towards Minors

AudienceMojo’s Site or Service are in no way directed to persons under the age of 13 unless they have obtained parental or guardian consent. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at hello@AudienceMojo.com.

Changes to Privacy Statement

We may amend this Privacy Policy at any time. We will post all changes to this Privacy Policy on this page and will indicate at the top of this page the Privacy Policy’s effective date. We therefore encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy. Your continued use of our services and our web site constitutes your agreement to this Privacy Policy and any updates.

Contacting the Company

For questions or comments regarding this Privacy Policy, please contact us at: hello@AudienceMojo.com.